Privacy Policy

Last updated: January 2026

MOYA is committed to protecting user privacy through ethical, minimal, and transparent data practices. This Privacy Policy explains how information is handled across MOYA platforms, including MOYA.AI and related services.

1. Privacy philosophy

MOYA is designed with a privacy-first and data-minimization mindset. We do not operate as a medical service, do not perform diagnosis, and do not monetize personal data.

Our default position is simple: collect less, retain less, and explain clearly.

2. Information we may collect

Basic contact details (such as email), only when voluntarily provided
Language and regional preferences for localization
Anonymous technical or usage data for stability, security, and performance

We do not intentionally collect sensitive health, medical, diagnostic, or condition-specific data.

3. How information is used

To deliver multilingual wellness guidance and educational content
To maintain system integrity, security, and reliability
To meet applicable legal and regulatory obligations

4. AI and automated systems

MOYA uses artificial intelligence strictly for non-diagnostic, educational, and wellness-oriented guidance. AI outputs are bounded by safety rules and are not intended to replace professional, clinical, or medical advice.

5. Data sharing

MOYA does not sell personal data. Information may be processed by trusted infrastructure providers (such as hosting or security services) under strict confidentiality and security agreements.

6. International users

MOYA serves users globally. Our systems are designed with awareness of international privacy principles, including GDPR-aligned concepts, without positioning MOYA as a regulated health data processor.

7. Data security

We apply reasonable technical and organizational safeguards to protect information against unauthorized access, misuse, alteration, or loss.

8. Your choices

Where applicable by law, you may request access, correction, or deletion of your personal data by contacting us.

9. Changes to this policy

This Privacy Policy may be updated periodically to reflect system, legal, or operational changes. Continued use of MOYA indicates acceptance of the updated policy.

10. Contact

For privacy-related inquiries, please contact:
Email: privacy@moyaherbal.com